Privacy Policy

Mastip Technology (“Mastip Inc”) respects the privacy of personal information and is committed to protecting all personal information we process. We have developed privacy policies and procedures that formalize our commitment to the principles of responsible and lawful collection, use and disclosure of personal information. In particular, we will:

  • Collect, use and process an individual's personal information only with their consent.
  • The information collected during visits to our website will be used to improve user experience and periodically to provide relevant content to users based on their preferences.
  • Limit our use and processing of an individual's personal information to the necessary and identified purposes related to that individual's business or employment relationship with Mastip.
  • Share, disclose or transfer an individual's personal information only when required to do so by law or when necessary to fulfill the purposes for which it was collected.
  • Require all third parties who receive personal information from us to keep such information secure and confidential and to use such personal information only in accordance with our strict instructions.
  • Allow only authorized individuals to access personal information and always use reasonable measures to protect personal information from inappropriate use, access, disclosure, alteration or destruction.
  • Retain an individual's personal information only for as long as required by law or as long as necessary for the purposes for which the personal information was collected, after which it will be destroyed, deleted or anonymized.
  • Allow an individual, upon request, access to their personal information, where applicable, and inform them of any use, retention or disclosure of their personal information.
  • Keep an individual's personal information as accurate as necessary in light of the purposes for which it will be used and encourage the individual to assist us by requesting appropriate changes to any inaccuracies they discover in their personal information.
  • Establish simple and accessible procedures for handling and responding to any complaints an individual may have regarding our privacy practices and handling of personal information.

Mastip reserves the right to make changes to the above policy at any time. If you have any questions or concerns about our privacy practices, please contact: mastip@mastip.com

Privacy management

1. An overview of data protection

General

The following provides a simple overview of what happens to your personal information when you visit our website. Personal information is any data with which you could be personally identified. Detailed information on the subject of data protection can be found in our privacy policy below.

Data collection on our website

Who is responsible for collecting data on this website?

The data collected on this website is processed by the website operator. The operator's contact details appear in the mandatory legal notices on the website.

How do we collect your data?

Some data is collected when you provide it to us. This could, for example, be data that you enter on a contact form.

Other data is collected automatically by our IT systems when you visit the website. This data is mainly technical data such as the browser and operating system you are using or the date you accessed the page. This data is collected automatically as soon as you enter our website.

For what purpose do we use your data?

Part of the data is collected to ensure the proper functioning of the website. Other data may be used to analyze how visitors use the site.

What are your rights regarding your data?

You always have the right to request free information about your stored data, their origin, their recipients and the purpose of their collection. You also have the right to request that they be corrected, blocked or deleted. You can contact us at any time at the address given in the legal notice if you have further questions on the issue of privacy and data protection. You can of course also file a complaint with the relevant regulatory authorities.

Analytics and third-party tools

When visiting our website, statistical analyzes may be carried out on your browsing behavior. This mainly happens using cookies and analytics. The analysis of your browsing behavior is generally anonymous, i.e. we cannot identify you from this data. You can object to this analysis or prevent it by not using certain tools. Detailed information can be found in the following privacy policy.

You can object to this analysis. We will inform you below about how to exercise your options in this regard.

2. General information and mandatory information

Data protection

The operators of this website take the protection of your personal data very seriously. We treat your personal data confidentially and in accordance with the legal data protection regulations and this privacy policy.

If you use this website, various personal data will be collected. Personal information is any data with which you could be personally identified. This privacy policy explains what information we collect and what we use it for. It also explains how and for what purpose this happens.

Please note that data transmitted via the Internet (e.g. via email communication) may be subject to security breaches. Complete protection of your data against third-party access is not possible.

Notice regarding the operator of this website

The data controller on this website is:

Mastip Technology Ltd.

558 Rosebank Road
Avondale 1026, Auckland
PO Box 90651
Victoria Street West
Auckland 1142
New Zealand

Telephone: +64 9 970 2100

Email: mastip@mastip.com

The controller is the natural or legal person who, alone or jointly with others, decides on the purposes and means of the processing of personal data (names, e-mail addresses, etc.).

Revocation of your consent to the processing of your data

Many data processing operations are only possible with your express consent. You can revoke your consent at any time with future effect. An informal email making this request is sufficient. Data processed before we receive your request may still be processed lawfully.

Right to file a complaint with regulatory authorities

In the event of a violation of data protection legislation, the data subject may file a complaint with the competent regulatory authorities. The competent regulatory authority for matters relating to data protection legislation is the Data Protection Officer of the country in which our company is headquartered.

Right to data portability

You have the right to request that data that we process on the basis of your consent or in execution of a contract be automatically transmitted to you or a third party in a standard machine-readable format. If you request the direct transfer of data to another controller, this will only be carried out to the extent that this is technically possible.

SSL or TLS encryption

This site uses SSL or TLS encryption for security reasons and to protect the transmission of confidential content, such as requests you send to us as the site operator. You can recognize an encrypted connection in your browser's address line when it changes from "http://" to "https://" and the lock icon appears in the address bar of your browser. your browser.

If SSL or TLS encryption is enabled, the data you transfer to us cannot be read by third parties.

Information, blocking, deletion

To the extent permitted by law, you have the right to obtain information at any time and free of charge about your stored personal data as well as their origin, recipient and the purpose for which they were processed. You also have the right to have this data corrected, blocked or deleted. You can contact us at any time at the address given in our legal notice if you have further questions on the topic of personal data.

Opposition to promotional emails

We expressly prohibit the use of contact data published as part of the website's legal notices with regard to the sending of promotional and informational material not expressly requested. The website operator reserves the right to take specific legal action in the event of receipt of unsolicited advertising material, such as e-mail spam.

3. Data protection contact

We have a data protection officer appointed for our company.

Mastip Technology Ltd.

558 Rosebank Road
Avondale 1026, Auckland
PO Box 90651
Victoria Street West
Auckland 1142
New Zealand

Telephone: +64 9 970 2100

Email: mastip@mastip.com

4. Data collection on our website

Cookies

Some of our web pages use cookies. Cookies do not harm your computer and do not contain any viruses. Cookies help to make our website more user-friendly, efficient and secure. Cookies are small text files stored on your computer and saved by your browser.

Most of the cookies we use are called “session cookies”. They are automatically deleted after your visit. Other cookies remain in your device's memory until you delete them. These cookies allow your browser to be recognized the next time you visit the site.

You can configure your browser to inform you about the use of cookies so that you can decide on a case-by-case basis whether to accept or refuse a cookie. Alternatively, your browser can be configured to automatically accept cookies under certain conditions or to always reject them, or to automatically delete cookies when you close your browser. Disabling cookies may limit the functionality of this website.

Cookies necessary to enable electronic communications or to provide certain functions you wish to use (such as the shopping cart) are stored in accordance with Art. 6, paragraph 1, letter f DSGVO. The website operator has a legitimate interest in the storage of cookies to ensure an optimized service free of technical errors. If other cookies (such as those used to analyze your browsing behavior) are also stored, they will be treated separately in this privacy statement.

Server log files

The website provider automatically collects and stores information that your browser automatically transmits to us in “server log files”. These are:

  • Browser type and browser version
  • Operating system used
  • Referrer URL
  • Host name of the accessing computer
  • Server request time
  • IP adress

This data will not be combined with data from other sources.

The basis for data processing is Art. 6 (1) (f) DSGVO, which allows data processing for the execution of a contract or for measures prior to a contract.

Contact form

If you send us questions via the contact form, we will collect the data entered on the form, including the contact details you provide, to answer your question and any follow-up questions. We do not share this information without your permission.

We will therefore process any data you enter on the contact form only with your consent in accordance with Art. 6 (1)(a) DSGVO (GDPR). You can revoke your consent at any time. An informal email making this request is sufficient. Data processed before we receive your request may still be processed lawfully.

We will retain the data you provide on the contact form until you request its deletion, revoke your consent for its storage or the purpose for its storage no longer pertains (e.g. after responding to your request). Mandatory legal provisions, in particular those regarding mandatory data retention periods, remain unaffected by this provision.

Registration on this site

You can register on our website in order to access the additional functions offered here. The data entered will only be used for the purpose of using the respective site or service for which you have registered. The mandatory information requested during registration must be provided in full. Otherwise, we will reject your registration.

To notify you of important changes such as those to our site or technical changes, we will use the email address provided during registration.

We will process the data provided during registration only on the basis of your consent. You can revoke your consent at any time with future effect. An informal email making this request is sufficient. Data processed before we receive your request may still be processed lawfully.

We will continue to retain the data collected during registration for as long as you remain registered on our website. The legal retention periods remain unchanged.

Data processing (customer and contractual data)

We collect, process and use personal data only to the extent necessary to establish or change legal relationships with us (master data). This is done on the basis of the Privacy Act, which permits the processing of data to fulfill a contract or for measures prior to a contract. We collect, process and use your personal data when accessing our website (usage data) only to the extent necessary to enable you to access our service or to bill you for it.

The collected customer data will be deleted after execution of the order or termination of the business relationship. The legal retention periods remain unchanged.

5. Analytics and advertising

Google Analytics

This website uses Google Analytics, a web analytics service. It is operated by Google Inc., 1600 Amphitheater Parkway, Mountain View, CA 94043, United States.

Google Analytics uses so-called “cookies”. These are text files which are stored on your computer and which enable an analysis of your use of the website. The information generated by the cookie about your use of this website is usually transmitted to a Google server in the USA and stored there.

Google Analytics cookies are stored in accordance with Art. 6 (1) (f) DSGVO. The website operator has a legitimate interest in analyzing user behavior in order to optimize both its website and its advertising.

IP anonymization

We have activated the IP anonymization function on this website. Your IP address will be shortened by Google within the European Union or other parties to the Agreement on the European Economic Area before being transmitted to the United States. Only in exceptional cases will the full IP address be sent to a Google server in the USA and shortened there. Google will use this information on behalf of the operator of this website to evaluate your use of the website, to compile reports on website activity and to provide other services relating to website activity and website activity. use of the Internet to the website operator. The IP address transmitted by your browser as part of Google Analytics will not be merged with any other data held by Google.

Browser plugin

You can prevent the storage of these cookies by selecting the appropriate settings in your browser. However, we would like to point out that this may mean that you will not be able to take advantage of all the features of this website. You can also prevent the transmission of data generated by the cookies regarding your use of the website (including your IP address) to Google and the processing of this data by Google by downloading and installing the browser plugin available under the following link: https://tools.google.com/dlpage/gaoptout?hl=fr .

Object to data collection

You can prevent the collection of your data by Google Analytics by clicking on the following link. An opt-out cookie will be set to prevent the collection of your data during your next visits to this site: Deactivate Google Analytics.

For more information on how Google Analytics processes user data, see Google's privacy policy: https://support.google.com/analytics/answer/6004245?hl=en .

 

Outsourced data processing

We have concluded an agreement with Google for the outsourcing of our data processing and fully implement the strict requirements of the German data protection authorities when using Google Analytics.

Collection of demographic data by Google Analytics

This website uses the demographic features of Google Analytics. This allows reports to be generated containing statements about the age, gender and interests of site visitors. This data comes from Google's interest-based advertising and third-party visitor data. This collected data cannot be attributed to any specific person. You can deactivate this feature at any time by adjusting the ad settings in your Google account or you can prohibit the collection of your data by Google Analytics as described in the “Opting out of data collection” section.

6. Newsletter

Newsletter data

If you would like to receive our newsletter, we need a valid email address as well as information that allows us to verify that you are the owner of the specified email address and that you agree to receive this newsletter. No additional data is collected or is collected only on a voluntary basis. We only use this data to send the requested information and do not pass it on to third parties.

We will therefore process any data you enter on the contact form only with your consent in accordance with Art. 6 (1) (a) DSGVO. You can revoke your consent to the storage of your data and your e-mail address as well as their use for sending the newsletter at any time, for example via the "Unsubscribe" link in the newsletter. Data processed before we receive your request may still be processed lawfully.

The data provided when registering for the newsletter will be used to distribute the newsletter until you cancel your subscription when said data will be deleted. Data that we have stored for other purposes (e.g. email addresses for the Distributors area) remains unaffected.

Hubspot

This website uses Hubspot and MailChimp to send newsletters and communications. The Hubspot Provider: If you have any questions about Hubspot's privacy policy or our treatment of information you provide to us, please write to us by email atPrivacy@hubspot.com or by mail at HubSpot, Inc ., 25 First Street, 2nd Floor. , Cambridge, MA 02141 USA, Attn: Confidentiality. Hubspot is a service that organizes and analyzes the distribution of newsletters.

Sending our newsletters with Hubspot allows us to analyze the behavior of newsletter recipients. In particular, we can know how many recipients have opened the e-mail containing the newsletter and how often the various links it contains are clicked. Through conversion tracking, we can also analyze whether a predefined action (such as purchasing a product on our website) takes place after clicking on the link in the newsletter. For more information on how data is analyzed by Hubspot, please visit https://legal.hubspot.com/privacy-policy .

Data processing is based on Art. 6 (1) (a) DSGVO. You can revoke your consent at any time by unsubscribing from the newsletter. Data processed before we receive your request may still be processed lawfully.

If you do not want your use of the newsletter to be analyzed by Hubspot, you will need to unsubscribe from the newsletter. To this end, we provide a link in every newsletter we send. You can also unsubscribe from the newsletter directly on the site.

The data provided when registering for the newsletter will be used to distribute the newsletter until you cancel your subscription when said data will be deleted from our and Hubspot's servers. Data that we have stored for other purposes (e.g. email addresses for the members area) remains unaffected.

For more information, see Hubspot's privacy policy at https://www.Hubspot.com/de/datenschutz/ .

Creation of an outsourced data processing contract

We have concluded an agreement with Hubspot for the outsourcing of our data processing and fully implement the strict data protection requirements of the German authorities when using Hubspot.

MailChimp

This website also uses MailChimp to send newsletters and communications. If you have any questions about MailChimp's privacy policy or our treatment of information you provide to us stored in Mastips mailchimp lists, please email us at mastip@mastip.com .

If you have any questions or comments, or have any concerns about how we have handled any privacy matters, please use our contact form to send us a message. You can also contact us by post or email at:

For EEA residents:

For the purposes of European data protection law, The Rocket Science Group LLC d/b/a MailChimp is the controller of your personal information. Our Data Protection Officer can be contacted at dpo@mailchimp.com .

For non-EEA residents:

The Rocket Science Group LLC d/b/a MailChimp
Attn. Privacy Officer
Privacy@mailchimp.com
675 Ponce de Leon Ave NE, Suite 5000
Atlanta, GA 30308 United States

MailChimp is a service that organizes and analyzes the distribution of newsletters.

Sending our newsletters with MailChimp allows us to analyze the behavior of newsletter recipients. In particular, we can know how many recipients have opened the e-mail containing the newsletter and how often the various links it contains are clicked. Through conversion tracking, we can also analyze whether a predefined action (such as purchasing a product on our website) takes place after clicking on the link in the newsletter. For more information on how data is analyzed by MailChimp, please visit https://mailchimp.com/legal/privacy/ .

You can revoke your consent at any time by unsubscribing from the newsletter. Data processed before we receive your request may still be processed lawfully.

If you do not want your use of the newsletter to be analyzed by MailChimp, you will need to unsubscribe from the newsletter. To this end, we provide a link in every newsletter we send. You can also unsubscribe from the newsletter directly on the site.

The data provided when registering for the newsletter will be used to distribute the newsletter until you cancel your subscription when said data will be deleted from our and MailChimp servers. Data that we have stored for other purposes (e.g. email addresses of distributors and the customer area) remains unaffected.

For more information, see MailChimp's privacy policy at https://mailchimp.com/legal/privacy/

Creation of an outsourced data processing contract

We have concluded an agreement with MailChimp for the outsourcing of our data processing and fully implement the strict requirements of the data protection authorities when using MailChimp.

7. Plugins and tools

Youtube

Our website uses plugins from YouTube, operated by Google. The operator of the pages is YouTube LLC, 901 Cherry Ave., San Bruno, CA 94066, USA.

If you visit one of our pages with a YouTube plugin, a connection to the YouTube servers is established. Here the YouTube server is informed which pages you have visited.

If you are logged in to your YouTube account, YouTube allows you to associate your browsing behavior directly with your personal profile. You can avoid this by logging out of your YouTube account.

YouTube is used to make our website attractive. This constitutes a justified interest within the meaning of art. 6 (1) (f) DSGVO.

Further information on the processing of user data can be found in YouTube's data protection declaration under https://www.google.de/intl/de/policies/privacy .

Google Web Fonts

For consistent font representation, this page uses web fonts provided by Google. When you open a page, your browser loads the required web fonts into your browser's cache to display the texts and fonts correctly.

To do this, your browser must establish a direct connection to Google's servers. Google thus becomes aware that our website was accessed via your IP address. The use of Google web fonts is done in the interest of a uniform and attractive presentation of our website. This constitutes a justified interest within the meaning of art. 6 (1) (f) DSGVO.

If your browser does not support web fonts, a standard font is used by your computer.

Further information on the processing of user data can be found at https://developers.google.com/fonts/faq and in Google's privacy policy at https://www.google.com/policies/privacy/ .

Google Maps

This site uses the Google Maps mapping service via an API. It is operated by Google Inc., 1600 Amphitheater Parkway, Mountain View, CA 94043, United States.

To use Google Maps, it is necessary to save your IP address. This information is usually transmitted to a Google server in the United States and stored there. The provider of this site has no influence on this data transfer.

The purpose of using Google Maps is to make our website attractive and to make it easier to locate the places we have indicated on the website. This constitutes a justified interest within the meaning of art. 6 (1) (f) DSGVO.

Further information on the processing of user data can be found in Google's data protection declaration at https://www.google.de/intl/de/policies/privacy/ .